Quality means a lot of different things. A dedication to quality is truly a strategic asset that can give any company a competitive advantage. When a company focuses on quality it leads to customer satisfaction.
When working with a company that prioritizes quality the way FT does, customers can expect:
- Reliable consistency
- Attention to compliance and high standards
- Continuous improvement
- Strong brand reputation
For a quality mindset to thrive within a cremation business, it’s imperative that strict standards are followed. These include, but are not limited to:
- Legal and regulatory compliance:
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- Abide by federal, state and local laws and regulations
- Stay on top of permitting
- Compliance with environmental regulations
- Chain of custody:
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- Use rigorous tracking systems for identification
- Documentation at each stage of the process
- Equipment and facility standards:
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- Controlled calibration of chambers
- Proper ventilation and systems to minimize environmental impact
- Secure storage and handling
- Professional ethics:
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- Transparent pricing
- Respectful treatment of families
- Awareness of professional codes of conduct from organizations like CANA and NFDA
- Industry Best Practices:
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- Maintain certifications
- Provide proper and exhaustive training for staff
FT works every day to make sure all their cremation units meet and exceed U.S. standards at every level. Not only do FT machines comply with standards, but they are also adaptable for when and if standards in your area change. FT takes pride in offering equipment that reduces gas usage per cremation and provides you with the innovative MaxLife™ lining system that greatly reduces time between repairs and ultimately extends the life of your equipment.
FT provides top-tier customer service in the form of ongoing assistance through their FTAssist program or on a case-by-case basis.
To learn more or just ask questions, take the next step and get in touch today.